The State Bank of India’s business per employee has seen a 51 per cent jump in the last four years on the back of large-scale recruitment.

Staff productivity or business per employee increased to ₹10.64 crore as at March-end 2014 against ₹7.04 crore as at March-end 2011.

Though profit per employee increased to ₹6.45 lakh in 2012-13 from ₹3.85 lakh in 2010-11, it declined to ₹4.85 lakh in 2013-14 primarily due to higher provisioning, increase in overheads and staff cost during the year, the bank said in its annual report.

The large-scale recruitment of Generation Next employees in the Officers and Assistant grade over the last three to four years has brought about a far-reaching attitudinal change among staff in their customer interface and services across the branches, the bank said.

Business growth Further, recruitment has also become a catalyst in enhancing/improving the productivity and efficiency of employees, resulting in an increase in business growth. Many of the new Assistants hold good academic qualifications, including computer engineering and MBA.

In FY2014, SBI saw its employee additions and retirement/attrition aggregating 8,021 (22,393 in FY2013) and 14,284 (9,578), respectively. The bank has been recruiting in a big way since 2009 as each year thousands of employees, who were recruited in the mid-1970s, are retiring.

As on March-end 2014, SBI had 2,22,033 employees (2,28,296 as on March-end 2013) on its rolls. Of this, 36 per cent are officers; 46 per cent are clerical staff; and the remaining sub-staff. Women accounted for about 20 per cent of the total employee strength.

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