The US-based consumer financial services provider, Synchrony Financial, will be investing $12 million in expanding its existing India facility located here.
“We like being in Hyderabad and we continue to grow our India operations out of Hyderabad,’’ its President and Chief Executive Officer Margaret Keane told newspersons at a press conference here on Thursday.
The proposed investment will be part of a plan to invest $20 million in the Hyderabad facility between 2014 and 2017. It has invested $8 million so far and now has 2,500 employees in the facility, its largest offshore unit. Globally, Synchrony has about 13,000 employees.
Professionals from India now handle major functional areas in the voice and non-voice segments, Keane said. She, however, did not quantify the proposed increase in headcount.