Since the agitation started, more than 1.9 lakh cancellations are being done daily against 1.1 lakh cancellations being done normally by IRCTC Website, an increase of 70 per cent.
It may be noted that cancellation of one journey normally leads to a revised application for reservation for anticipated future date. This has lead to a sudden upsurge of hits on the IRCTC Website.
Further, it may also be noted that once a passenger cancels a ticket, he tries to go in for Tatkal and as a result the search has been particularly surged from 10.30 in the morning which is normally Tatkal period. The number of hits between 10 AM to 11 AM which were normally in the range of 10 million has gone up 22.3 million since start of agitation, touching a peak of 30 million on 22nd May 2015, said the release.
IRCTC website is not geared for such abnormal increase of traffic, which has led to such problems. However, steps have taken to mitigate the problem in this moment of crisis and additional server is being put in place to augment the booking capacity of the site and to cope with the increased traffic.
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