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Mangaluru International Airport has received the World Quality Commitment (WQC) award in Gold category, which was instituted by the Spain-based Business Initiative Directions (BID).
Speaking to presspersons on the sidelines of a programme to celebrate the award in Mangaluru on Thursday, JT Radhakrishna, Director, Mangaluru International Airport, said that BID took the decision to present this award after the research and analysis carried out by quality hunters, entrepreneurs, and experts in quality to recognise the contribution of Mangaluru International Airport in terms of leadership, quality and excellence. “We did not apply for the award,” he said.
The selection was made on the basis of criteria of total quality management, ISO certification, customer satisfaction, business results, and continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.
The award was presented to the Airport Director at Paris on October 25.
Radhakrishna said that Mangaluru International Airport is the only airport from India to get this award.
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