With global organisations looking to build smart infrastructure that can help drive high performance and deliver superior customer experience, Infosys has placed its bets on IT Infrastructure Management Services (IMS) as one of its key growth engines. The company’s revenue from IMS in the first quarter of FY 2015 grew to 7.9 per cent from seven per cent a year ago. In an interaction with BusinessLine , Vishnu Bhat, Senior Vice-President & Global Head – Cloud, Big Data, Mobility, Security and Infrastructure Services at Infosys, says the company will adopt a consulting-led approach focused on business innovation to enable global enterprises leverage new technologies while optimising their IT Infrastructure. Edited excerpts:

What is the addressable opportunity for the business that you handle?

IT infrastructure is one of the key growth plays we are betting big on. We are focused on improving the business outcomes and technology efficiency of our clients by simplifying their current IT infrastructure, reducing cost, while helping them embrace the digital future. Our industrialised service delivery, smarter automation solutions, analytics, unified digital ecosystem management and transformational solutions are reducing the asset footprint of our clients and delivering a simple, agile, responsive and resilient IT environment — either within our client’s setup or in the cloud.

For instance, Infosys migrated Ricoh’s European data centre estate to the cloud model, with an aim to reduce carbon emissions by over 80 per cent by 2050. A private cloud model was deployed across 35 locations within Ricoh’s European operations. Ricoh is now able to reduce its infrastructure costs by up to 30 per cent through the removal of 1,000 servers across the region. This has also resulted in an annual reduction of 16.8k tonnes of CO2 — the equivalent of emissions from 3,350 cars.

What unique offerings do you have in cloud, big data, mobility, security and infrastructure services?

At Infosys, we have brought together our cloud and Infrastructure Management Services (IMS) practices as part of a strategic focus to consolidate our IMS business as well as create synergies that will help us not just industrialise our client’s IT but also transform and future proof them with cloud capabilities. The transformational changes customers are looking for in the management of their infrastructure often have a cloud component — public cloud services, private cloud models or a hybrid model. Our solution offers a single window view to seamlessly operate and govern the entire IT ecosystem, both traditional and digital.

For instance, Infosys Cloud Ecosystem Hub is the first unified enterprise gateway to a hybrid cloud environment. The product helps rapidly create, adopt and govern cloud services across the enterprise ecosystem. As a result, organisations can accelerate time-to-market of cloud services by up to 40 per cent, improve productivity by up to 20 per cent and achieve cost savings of up to 30 per cent. Similarly, Infosys Big Data Hub is a first-of-its-kind advanced data platform that helps business tap real time predictive insights from the explosion of data. With our mobility solutions, our clients can ensure a secure and smooth adoption of BYOD (Bring your own device). Our secure infrastructure services are helping clients protect the information assets at a fraction of the cost.

From which geographies/industry verticals do you see maximum business accruing?

We are seeing increased adoption in Europe, APAC, and Australia besides other regions. There is an increased push for smarter, intelligent and agile infrastructure, as digital technologies like cloud, analytics, mobile and Internet of Things etc are changing the way our clients do business — how they innovate, serve customers and speed new products to market. This holds true for all verticals though cloud adoption is varied. Each industry treats these parameters differently, for example manufacturing has a greater priority on cost savings than other industry verticals whereas flexibility is a significant factor for banking, finance and insurance organisations.

Industries also vary in adopting the type of cloud delivery model. For example, banking, finance and insurance prefer to build a private cloud due to more stringent security regulations.

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