Mahindra Satyam has teamed up with Microsoft to modernise business operations of Department of Motor Vehicles (New Jersey) by deploying Motor Vehicle Enterprise Solution (MOVES).
This solution, which is based on the latter’s Dynamics CRM platform, will enable DMV agencies to improve service to licensed drivers and vehicle owners.
“MOVES addresses the needs of financially constrained State and local Governments. It will better customer experience at Department of Motor Vehicles, while reducing the risk of implementation,” Arvind Malhotra, Senior Vice-President (Strategic Accounts) of Mahindra Satyam, said.
The Hyderabad-based firm will showcase MOVES at AAMVA 2012 annual international conference which is being held at Charleston (North Carolina, the US) on August 20 and 21.
“The solution uses built-in features to get a complete view of citizen relationships and a consolidated view of all business functions. It will also reduce training time by using a familiar user interface that looks and acts like Microsoft Office,” he said here in a statement.
Andy Pitman, a Director in Microsoft’s Public Sector Industry Solutions organisation, said the Government IT solutions needed to provide responsive services to citizens while balancing the financial realities of State and local Governments.