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IT services provider HCL Technologies has been selected by Sydney Trains as a strategic partner to provide bespoke systems support services, the company said today.
HCL will provide end-to-end application management and support services to transform the company’s IT landscape, it said in a release.
Leveraging its integrated service delivery framework MaSCOT (Managed Services with Continuous improvement to Transformation) and ALT ASM, HCL will provide application development besides support and maintenance services to support business and IT users in improving application stability and availability for Sydney Trains, it added.
HCL said it will use its ASSeT transition framework to ensure a seamless and risk-free transition with zero business disruption.
The release said HCL will also be responsible for optimising the company’s application portfolio in alignment with business processes across its Australian operations.
“Our engagement with Sydney Trains underscores HCL’s growing leadership in the global travel, transport and logistics industry. Driven by our core philosophy of Relationship Beyond the Contract, our endeavour will be to deliver excellence and innovation to transform their IT applications landscape,” Sanjeev Nikore, President — APMEA, India Business and Senior Corporate Vice-President, Strategic Engagements, HCL Technologies, said.
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