Bharti Airtel on Monday launched a special website (www.airtel.in/leap) that would allow its customers to know everything on how ‘Project Leap’, the ₹60,000-crore network transformation programme, is progressing in their respective localities.
Airtel’s 240 million plus customers can also participate in the programme by volunteering to host a site in a planned or a forcibly shut site location.
The company said customers will also be able to get a transparent view of coverage of voice and high-speed broadband services and will be able to see sites planned in their localities, seek help on hosting sites and share the upgradation plan for every site. Customers will also be able to see sites that have been forcibly shut down in their locality, it said.
The microsite would allow customers to see the network coverage for voice, basic data services (2G) and high-speed data services (3G/ 4G) in their regions.
“Our new website is targeted at a first of its kind effort in sharing with total transparency the progress we are making in every street and locality in the country,” Gopal Vittal, Managing Director and Chief Executive Officer, Airtel (India and South Asia), said.
Ramping up infraWith the launch of Project Leap, Airtel is investing company-wide resources in ramping up its network infrastructure toward this modernisation drive and improving the service experience delivered to every customer.
Launched on November 30, Project Leap plans to add around 1.60 lakh sites in the next three years. In the next three months, Airtel will also be adding nearly 23,000 high-speed data sites.