Reliance Jio on Tuesday said that 75 per cent of calls made by its subscribers were failing due to lack of adequate points of interconnection.
" In last 10 days alone, over 22 crore calls have failed on the Airtel network, while 52 crore calls have failed cumulatively on the networks of the three incumbent operators viz. Airtel, Vodafone India Ltd and Idea Cellular Ltd," RJio said in a press statement late on Tuesday night.
The statement follows decision by Airtel and Idea to allocate more interconnection to RJio. While Airtel has given 2000 points to support 15 million subscribers, Idea has given interconnection to support 6-7 million RJio users.
RJio has been raising the issue of insufficient POIs as anti-competitive aimed at hindering the entry of a new operator. "Such hurdles result in poor experience for RJIL customers who are trying to make calls to incumbent operators' networks. We have repeatedly appealed to the incumbent operators to create a fair and reciprocal framework of coopetition that is good for India and good for Indian customers," the statement said.
RJio’s outgoing traffic is less than 2 calls per customer per hour even during peak traffic period, which requires only a reasonable number of POIs. These calls are not to one operator but distributed over all the operators.