Business process management and technology services firm Genpact on Monday said it has opened a centre in Szczecin, Poland to expand its services portfolio in Europe and globally in order to help its clients achieve better business.
The new centre, located in the Pomeranian Voivodeship province, will deliver services including finance and accounting, supply chain and procurement, customer service, and banking back office services, Genpact said in a statement.
The company has already got two clients – one each in banking and telecommunications – to serve from this centre, it said.
“With two clients off to a great start in Szczecin and several more about to begin, we see a lot of potential to grow in this location, particularly with companies in Austria, Switzerland and Germany,” Ahmed Mazhari, Senior Vice President, Sales, Marketing and Customer Relationships, Genpact Europe said.
It is the third site for Genpact in Poland after Lublin and Krakow. Genpact will also be working with the faculty of Economics of The Szczecin University and The West Pomeranian University of Technology through this centre, it said.
“As we continue to expand in this market, we will focus on investing in our people, offering them learning and professional development opportunities particularly in the areas of Lean and Six Sigma and domain-specific training,” Pascal Henssen, Chief Operating Officer, Genpact Europe said.
Genpact opened its first European centre in Hungary in 2002 and since then grown to 13 delivery locations in Europe with more than 3,400 employees, it said.