Global In-House Centres (GICs) need to invest in six key areas for continued growth. “They should invest in analytics, traditional information technology, digital-age IT, domain expertise, leadership quality and cost savings,” a report on GICs has said.
The report, compiled by Nasscom in association with Bain & Company, was released here on Thursday at the Nasscom GIC Conclave-2017. GICs give back-end systems support to their parent companies.
“It is critical for Indian GICs to excel at digital-age IT capabilities; parallelly they also need to continue reducing the cost of traditional IT to help the leadership fund growth initiatives,” the report said.
“With over 1,000 GICs, India is a leader in the space,” said R Chandrashekhar, President, Nasscom. “One new GIC is being set up every two weeks, showing the growing strength of India in this sector.”.
Addressing the inaugural session of the conclave, he said India was home to over 45 per cent of the global development centres, with an aggregate revenue of $21 billion. “This is significant when you compare the number with the Indian IT exports of $118 billion.”
He said these global centres play a major role by employing over 8 lakh people and adding 50,000-70,000 more every year.
The report said: “GICs’ ability to create cost savings for the enterprise while tapping India’s talent pool have been the primary drivers of their growth.”