Global IT outsourcing revenue has crossed the $245 billion mark in 2011, showing a growth of 7.8 percent increase over the previous year's revenue of $229 billion. India-based IT services providers and providers with strengths in cloud-based services delivered highest growth rates in 2011, research firm Gartner said.
IBM maintained the top slot as its revenue grew 7.8 per cent. Its revenue accounted for 10.9 per cent of ITO revenue. HP grew below the market growth rate, but retained the second slot in the global market with a market share of 6.1 per cent. Fujitsu, helped by currency gains, overtook CSC for the third slot.
"Revenue cannibalisation resulting from client adoption of industrialised, and often cloud-based, services risks muting the growth opportunities for the ITO providers," Mr Bryan Britz, research director at Gartner, observed.
"Strategies will vary as clients are likely to pursue hybrid cloud strategies requiring providers to deliver some asset-light and some asset-heavy offerings — which will result in varying growth trajectories among competitors over the next several years," he said.