HCL Technologies Ltd(HCL) has signed a five year Application Support Transformation deal with Deutsche Bank’s capital market’s arm. The multi million dollar deal comes at a time when the relationship between the two enters the tenth year.
HCL said the service factory delivery model implemented by it was expected to enhance productivity, driven by transparent Service Level Agreements (SLAs) and performance metrics. It came at a time when the Deutsche Bank endeavoured to move away from a traditional applications support model to a set of process driven services governed by global standards like Information Technology Infrastructure Library (ITIL) and LEAN.
The company, in a notification to the stock exchanges, said that the transformational programme will result in significant vendor consolidation and involves the management of key banking applications that are crucial to Deutsche Bank’s businesses.
Mr Parag Samarth, Executive Vice President, Strategic Accounts, HCL Technologies, said the deal marked a significant milestone in the strategic roadmap that has been charted by the company.