Software services company HCL Technologies today said it has won a multi-year multi-million dollar contract to modernise unemployment insurance services in the US states of Wyoming, Colorado, Arizona and North Dakota.
“HCL America Inc (HCLA), a wholly owned subsidiary of HCL Technologies, has won a multi-year, multi-million dollar deal with the WyCAN Consortium, a group of states including Arizona, Colorado, North Dakota and Wyoming,” the firm said in a release.
HCLA will enable WyCAN to improve Unemployment Insurance (UI) modernisation programme services, which is one of the largest such programmes in the US providing critical income to millions of unemployed Americans, it added.
HCLA was selected through a highly competitive process where it demonstrated its managed cloud-as-a-service solution called iGOVERN(r).
HCL’s solution expertise will be used to deliver and support WYCAN’s unemployment insurance (UI) tax and benefit systems and transform it into an integrated claimant and employer focused, self—assisted service channel.
The deal will give the consortium states a configurable, intuitive Government—to—Citizen (G2C) system aimed at consolidating and replacing existing legacy systems to allow easier adaptation to changing legislation, the release said.
This means superior services for the claimant, employers and UI staff by improving collaboration with other Department of Labour (DOL) agencies, it added.