The Telecom Regulatory Authority of India (TRAI) has written to DTH operator Independent TV (formerly Big TV) asking it to justify its current tariff plans in the backdrop of the sector’s new regulatory framework. The broadcast regulator has also called a meeting with the senior official of the DTH company on Tuesday. The regulator flagged the issue after it received several consumer complaints over lack of clarity on tariff plans and their break-up details for monthly charges, a TRAI source said.
“You are hereby directed to provide all the information in the prescribed format as sought by TRAI.... Further, you are also required to provide detailed justification that the present tariff plans being offered by Independent TV are in line with the new regulatory framework, clearly indicating the bifurcation of the Network Capacity Fee and other charges,” TRAI said in its letter.
TRAI has also asked Independent TV to clarify its position on complaints received by the regulator.