Infosys plans combing service offerings to clinch deals

Venkatesh Ganesh Updated - May 22, 2012 at 09:54 PM.

Infosys plans to integrate several services together to offer them as a combo to draw more multi-million dollar deals from existing clients.

IT bellwether Infosys used to earlier offer services like Infrastructure Management, testing, BPO and applications development individually to its clients. Now, it has decided to combine all these offerings into a single one.

Further, Infosys is taking chunks out of its four service lines and is trying to bag multi million dollar deals with these differentiated offerings. Talking to

Business Line, Mr Chandrasekar Kakal, senior vice-president and global head of Business IT Services, Infosys said: “Clients are increasingly asking us about what different services can we provide and with this strategy, we aim to get more clients.”

According to industry watchers, Infosys with this combination of offerings wants to get more business out of existing clients. “For example, we are combining our expertise in infrastructure management and testing and going to market with a specialised offering around testing of IT infrastructure,” said Mr Kakal.

Enterprise IT services has raked in 62.7 per cent of Infosys' revenues and employs about 60,000 people in these areas. The company in the back of below the market growth expectations has been under increasing pressure to cut down its pricing, which is premium when compared to its peers.

“Indian IT companies must reframe their thinking about costs and apply more innovation in thought and practice to leverage their core advantages effectively,” said Mr Peter Schumacher, CEO, Value Leadership Group. Apart from infrastructure, in software testing, the company is looking at projects around porting applications onto the mobile phone.

Going forward, the company would focus on porting applications (such as ERP) to the cloud, as outsourcing companies are increasingly looking at cutting down capital expenditure.

venkatesh.ganesh@thehindu.co.in

Published on May 22, 2012 16:24