Infosys has partnered with Standard Bank for rolling out its Finacle digital commerce solution. According to this partnership, Finacle will power agency banking for Standard Bank and help the bank extend service channels across its markets in Africa. This new alternate channel for the bank will offer value-added financial services to consumers, in Africa, while also reducing cost of operations for the bank. The solution aims to empower consumers to consolidate payment instruments such as accounts, cash or cards, on a single digital wallet, made accessible anytime, anywhere on their preferred digital channel- such as a mobile phone or laptop. Standard Bank, leveraging Finacle, will manage agents, get them on their platform, using the mobile or Internet channels, to service remote customers in a cost effective manner. “The solution will enable agents to offer a host of services ranging from customer on-boarding, cash deposits, cash withdrawal and banking transactions to service requests such as investments,” said Mr Haragopal Mangipudi, Global Head - Finacle, Infosys.
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