Mahindra Satyam has acquired global operations of BPO firm vCustomer for $27 million. This acquisition expands Mahindra Satyam's business process outsourcing (BPO) operations into retail and consumer technology.
After restoring operations to normalcy, the IT services firm acquired 15 per cent stake in Dion Global Services for Rs 35 crore last month. It also set up $50-million venture capital fund in association with SBI Holdings of Japan to invest early in technology start-ups.
“This is the first 100 per cent acquisition by Mahindra Satyam since it became part of Mahindra group,” Mr C.P. Gurnani, Chief Executive Officer, said.
“The combination of vCustomer's expertise in the retail and consumer technology verticals with Mahindra Satyam's domain expertise and customer base will further strengthen the ability to address evolving market needs,” he said.
“This is a landmark moment in Mahindra Satyam's resurgence and reflects our investment appetite to enhance domain depth and global scale, across diverse verticals,” he said in a statement.