Mphasis had partnered with Aureus Analytics to bring predictive analytics and big data solutions to insurance and banks. Under the partnership, Aureus’ comprehensive big data and analytics capabilities will complement Mphasis’ established customer base in Insurance and Banking space, according to a company statement.
The new solutions will focus on Customer Management, Risk and Operations and boost efficiencies by rapidly unifying data, construct complex analytics and manage business critical issues to make the right decision.
The banking and insurance industries are embarking on a multichannel customer experience transformation globally. The collaboration will allow tracking starting with Business Key Performance Indicators (KPIs) all the way to operational and Information Technology KPIs, Mphasis officials said.
With this partnership we look at driving a culture of data driven decision making because of timely availability of information to people who make decisions or interact with customers” said, Elango R Chief Human Resources Officer and Head Emerging Geographies Business Unit, Mphasis.