NIIT Technologies has bagged a multi-year contract from the Airports Authority of India worth Rs 344 crore for the implementation of Airport Operations Control Centres.

This will be in partnership with SITA, a provider of global information and telecommunication solutions for the air transport industry, to streamline operations at the customer touch points.

For example, instead of getting boarding gate number and luggage belt number, a customer can get such information through SMS on real time basis.

The project is an initiative undertaken by Civil Aviation Ministry towards modernisation of Indian airports to improve capacity utilisation, passenger throughput enhancement, stakeholder management and process standardisation, NIIT Technologies said.

The project will be executed within the next 15 months at the airports in Chennai, Kolkata, Ahmedabad, Pune, Tiruchi, Thiruvananthapuram, Kozhikode, Mangalore, Guwahati and Jaipur.

The project has a provision for extending the solution to additional 25 airports in India, it said. NIIT Technologies has also provided similar solutions at 12 airports globally, including Hong Kong, Singapore and Abu Dhabi.

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