Reliance Jio said that it has not received any new interconnection from the three incumbent operators — Airtel, Vodafone, Idea — in the last 15 days.
“With over 10 crore call failures per day between RJIL and the three incumbent operators, this has resulted in severe quality of service issues for the Indian customers. The call failure rate has been worsening rapidly in the last few days, while augmentation of interconnection capacity is still awaited,” RJio said.
“The continued denial of requisite PoI’s is in clear violation of the licence conditions and TRAI regulations on quality of service by the incumbent operators. The deliberate move to not provide sufficient interconnection capacity, as is apparent from the above numbers, is clearly aimed at hindering RJIL’s entry into the sector and is depriving Indian customers from enjoying superior HD voice services being offered by RJIL,” it added.
Even on the other issue of Mobile Number Portability, while the incumbent operators have committed to allow porting for their subscribers, this has not translated into action on the ground, it said.