Reliance Jio Infocomm Ltd (RJio), in a statement, has alleged that about 4 crore calls fail every day between its and Idea Cellular’s networks. This comes hours after Idea Cellular said it has agreed to further enhance capacity by providing over 230 per cent additional capacity to RJio.
“More than 750 calls per 1,000 are failing per day between Idea and Jio networks, which translate into 4 crore calls failing per day. Over 12 crore calls fail daily between Jio and the networks of Airtel, Vodafone India and Idea,” RJio said in a statement.
“This is a breach of licence conditions by the incumbent operators and severely impacts customer interests. This is against zero call failures on the Jio network,” it added.
Only 50 new E1s have been operationalised by Idea in the last 10 days as a result of which call failure rate has been increasing drastically.
As against certain media statements, the proposed augmentation by Idea has increased the capacity by only 34 per cent, which is grossly inadequate, RJIO added.
GSM operator Idea Cellular had yesterday said that it has agreed to further enhance capacity by providing over 230 per cent additional capacity to RJio. The capacity addition would be both for access and long distance interconnection, allowing two-way calling between the networks.
The Aditya Birla group firm has now provisioned 1,865 ports for access, from the 565 earlier. Simultaneously, the National Long Distance (NLD) capacity is also being expanded by nearly 50 per cent, Idea Cellular said in a statement.
With this capacity expansion, more than 2,100 ports will now be available for traffic between Idea and Jio, allowing sufficient buffer for the future.