Comments
WhatsApp banned over 36 lakh Indian accounts in December. "Between 1 December 2022 and 31 December 2022, 3,677,000 WhatsApp accounts were banned. 1,389,000 of these accounts were proactively banned, before any reports from users," WhatsApp said in its India Monthly Report for December published under the Information Technology Rules 2021.
“In addition to responding to and actioning on user complaints through the grievance channel, WhatsApp deploys tools and resources to prevent harmful behaviour on the platform,” the report said.
Also read: Know how to pay LIC insurance premium via Paytm
The government last week announced three grievance appeal committees to handle user complaints against large social media companies from March 1.
WhatsApp user appeals in December jumped by about 70 per cent to 1,607, including requests to ban 1,459 accounts, compared to 946 complaints in November. The instant messaging platform took action against 166 appeals.
WhatsApp said it responds to all grievances received except in the case of duplicate tickets. An account is said to be 'actioned' when it is banned or when a previously banned account is restored following a complaint, the report said.
Also read: WhatsApp to bring message reactions within community announcement group
Comments
Comments
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of TheHindu Businessline and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.