Tata Consultancy Services, with its Secure Borderless Workspaces (SBWS) model, is able to create a location-independent digital workplace with just around 3.4 per cent of its employees working from physical offices. The operational benefits from SBWS has allowed TCS to post the highest operating margin in the last five years, despite factoring in salary increases announced in October 2020, according to NG Subramaniam, Chief Operating Officer, TCS.
In a seasonally weak quarter, coming in the backdrop of Covid-19, TCS posted its strongest third growth in 9 years and said that it will end the fiscal with double-digit growth. The SBWS model, along with a $2-trillion stimulus package by the US, helped the company reach pre-Covid levels of business ahead of schedule. “Another round of stimulus would help the growth momentum continue in these challenging times,” Subramaniam added. Interview p2