IT services, consulting and business solutions company Tata Consultancy Services (TCS) today said it has partnered with the Workers Compensation Insurance Rating Bureau (WCIRB) of California to develop and rollout WCIRB’s STAR operating system.

This new system will transform the WCIRB’s interactions with insurers and serve as a platform to deliver on its new business strategy, TCS said in a release.

“The STAR project undertaken by the WCIRB is an example of a true transformational programme. The replacement of mainframe systems allows the WCIRB to both streamline many internal processes, as well as improve the efficiency of its interactions and communications with its members,” TCS President (Insurance and Healthcare), Suresh Muthuswami said.

With this deployment, the WCIRB will begin de-commissioning its mainframe system and, in conjunction with the online services provided via STAR Online, will be positioned to provide new operational efficiencies.

The improvements brought about by the STAR ‘Phase 1’ rollout include capture and auditing of unit statistical reports, along with production, publication and distribution of experience rating worksheets.

The second phase has policy data management tools that will enable electronic policy data reporting for insurers, and the initial release of Star Online, a new service for carriers to manage USR data submissions, correspondence and more.

“Star represents a tremendous leap forward in our capabilities and offers insurers an opportunity to streamline their interactions with us, reduce costs, and improve operational performance,” WCIRB President and CEO, Bill Mudge said.

Related Topics