The country’s largest IT services company TCS on Friday said it has trained 3.5 lakh employees in generative AI skills.
The company, which had in January announced that 1.5 lakh staffers are trained in the skillsets of what is said to be the biggest opportunity for IT services firm in the future, has now taken the number up to over half its employee base.
“With over 350,000 employees trained on foundational skills in GenAI, TCS is well-poised to build one of the largest AI-ready workforces in the world,” an official statement said.
TCS’ work till now includes application of GenAI to enhance customer experience for airlines featuring natural conversations with customers when their flight is delayed or cancelled, and alternative routing options.
It has also tapped into GenAI capabilities to streamline and simplify the contract review process including identification and validation of clauses, the statement said.
On Friday, the Tata group company also announced that Amazon Web Services (AWS) has recognised it with Generative AI competency partner status.
“Achieving AWS generative competency as a launch partner is a result of TCS’ industry-leading and forward-looking investments along with our deep collaboration with AWS,” its deputy head of AI.Cloud unit Krishna Mohan said.
Generative AI is the new forum of innovation for tech firms. A few quarters ago, TCS also disclosed that it has initiated over 250 pilot projects in generative AI. While Gen AI becomes the next bet for these firms, TCS CEO K Krithivasan warned that large deals from Gen AI are not expected to come for the few years