Telecom solutions company Tech Mahindra has bagged a managed services deal from Bahrain-based Internet service provider Menatelecom for an undisclosed amount.

As part of the contract, Tech Mahindra will partner with telecom gear maker Huwaei Technologies in managing the business support systems and operations of Menatelecom's WIMAX network.

The agreement will enable the Internet service provider to enhance and expand its billing and customer relation management system in the region, according to r a statement on the company's Web site.

“The new partnership with Tech Mahindra will only ensure that our customers continue to receive the best support possible and the most reliable broadband Internet service,” Mr Abdulhakeem Al Khayyat, CEO and Managing Director of Kuwait Finance House – Bahrain and Chairman of Menatelecom, said in a statement.

Menatelecom — a wholly-owned subsidiary of Kuwait Finance House (Bahrain) — is a licensed, full services telecom operator of Bahrain. It provides high-speed Internet access with unlimited downloads and dedicated speeds up to 150 Mb in addition.

According to businessdisctionary.com, managed services refer to the management of an organisations services and equipment related to computers, networks and software by a third party vendor.

Tech Mahindra has been making steady progress in the West Asian and African market which is home to some of the world's largest telecom operators such as Etisalat, MTN and Zain (whose African operations have been acquired by Bharti Airtel).

In October 2010, Bharti had sliced a $500-million back-office deal between Tech Mahindra and two other vendors for managing its operations in multiple African countries.

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