Launching an app for measuring the real time mobile Internet speed that consumers get, telecom regulator TRAI today said it would start the process within a month to frame new service quality norms for wireless data.
“We will issue a consultation paper soon to fix quality of service benchmark for wireless data. Through the application (TRAI Myspeed App) we will get real time data from customers. This will be put on the TRAI Analytics Portal. It will show the mobile data speed of each operator in a given area on real-time basis,” TRAI Chairman R S Sharma said here.
When asked if the paper would be issued within a month, Sharma responded in the affirmative.
TRAI had issued a service quality benchmark for wireless data earlier but Sharma said telecom operators have complained that the “law of physics” does not guarantee minimum speed that they can provide to consumers.
“Now we are saying that if you cannot provide minimum speed of data then at least average speed can be assured. In the consultation paper we will discuss what can be the average criteria,” Sharma said.