Wipro Technologies, the global information technology, consulting and outsourcing business of Wipro Ltd, and the University of Canberra have jointly won ‘Best Service Provider’ Innovation Excellence Award at the 2012 ANZ-ISG Paragon Awards.

According to a press statement, the ANZ Paragon Awards celebrate and promote organisations and relationships within the sourcing community that have demonstrated high performance leadership and best practices in the sourcing and service management fields.

“The award recognises Wipro’s managed services delivery on a single platform covering IT Infrastructure, Business Process Outsourcing and Applications in a distributed global-delivery model for the University of Canberra,” the statement said.

Since 2009, Wipro has been working with the University of Canberra in the areas of IT infrastructure services support, applications services, IT service desk and process consultation, business process outsourcing including finance, human resources and student administration, the statement said.

This partnership helps the varsity use standardised practices for administrative and admission process improvement, and increase responsiveness and flexibility.

“It has improved reporting capabilities and a substantial reduction in University of Canberra’s general and administrative service delivery costs,” the statement said.

The Australia New Zealand (ANZ) Paragon Awards, awarded by Information Services Group (ISG), a market intelligence and advisory services company, recognises leadership and best practices in sourcing and service management.

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