Hinduja Global Solutions unveils AI-powered user interface; stock inches up

Madhu Balaji Updated - December 19, 2023 at 01:35 PM.

HGS stock inched up by 0.78 per cent on the NSE, trading at ₹1,011.25 at 1:18 pm on Tuesday

Hinduja Global Solutions (HGS) has announced the launch of HGS Agent X, a single, integrated artificial intelligence (AI), automation, and analytics-powered user interface, streamlining call centre agent workflow.

Venkatesh Korla, President & CEO at HGS Digital, said, “This interface strikes a true balance between the use of talent and technology, or ‘bots and brains’ to provide the best experiences for customers and the agents that support them.” 

HGS stock inched up by 0.78 per cent on the NSE, trading at ₹1,011.25 at 1:18 pm on Tuesday.

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Published on December 19, 2023 08:05
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