Andhra Bank inaugurated its first electronic banking zone here on Friday to ensure hassle-free 24x7 banking transactions for its customers at the Seetammadhara branch.

The facility, rolled out under the Nav Shakthi programme of the bank, would also be available at Maharanipeta, Gajuwaka and Steel Plant branches in a couple of weeks.

The zone enables a customer to complete 70 per cent of banking transactions without being limited by the banking hours or waiting in the queue at counters. With routine transactions being taken care of in the e-banking zone, the bank employees would be able to pay greater personal attention to customers, Chief Manager CMA Rasheed said.

The e-banking zone has a cash deposit machine that is operated using the ATM debit card. Once the customer punches in the PIN on a shielded keypad, a slot opens for the customers to deposit up to 200 pieces of currency notes of denominations Rs 50 and above.

The customer gets a receipt instantly and the amount is reflected in the account in real time. This facility is available only for debit card-linked accounts held with the bank. The zone also has a kiosk where customers can get their passbooks updated.

Apart from two internet kiosks for secure banking by customers, the zone has a coin dispensing machine.

The facility was inaugurated by Chairman and Managing Director of EPDCL M Seshagiri Babu, the transaction zone was opened by bank Zonal Manager A. Narayana Prasad, the relationship zone was inaugurated by D. Dakshina Murthy of the Gayatri Vidya Parishad and the queue management system by industrialist PK Gupta. Bank AGMs N.V. Rajendra Prasad and S. Kamalakara Rao were present along with managers and staff of the bank.

sarma.rs@thehindu.co.in

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