The All-India Bank Officers’ Association (AIBOA) has appealed to its affiliated units and State committees to urge the respective bank managements to provide security and safety to customers transacting through ATMs.
Hailing the Karnataka Government’s swift action in ordering closure of unmanned ATMs in the State and ensuring a secure life for its citizens, the AIBOA General-Secretary S. Nagarajan said “this alternative delivery channel is a definite disconnect between the branch and ATM outfit in all respects.” The ATM channel brought into the banking system during the first decade of reforms in India can be a convenient delivery channel, but is proving to be quite unsafe, he said, referring to the recent attack of a female bank staff inside an ATM in Bangalore.