Union Bank of India today opened an automated teller machine (ATM) for the differently-abled people at the Passport Seva Kendra in Thane near Mumbai.
This is the second after a pilot talking ATM was opened in Ahmedabad a month ago.
ATM manufacturer and service provider NCR has been contracted to deploy a further such 100 ATMs for the bank, of which, over 50 will be deployed at Passport Seva Kendras and at other Union Bank locations around the country.
The talking ATM is designed with accessible key pads, voice-guidance technology, braille stickers and multi-lingual capability.
The Reserve Bank of India, through its circulars in 2008 and 2009, stated that all banking services including ATM cards need to be offered to customers with disabilities without any discrimination.