Citi on Tuesday announced the appointment of Arjun Chowdhry as Consumer Business Manager (CBM), Global Consumer Banking (India), effective January 8, 2021.
The bank, in a statement, said Chowdhry will manage all of Citi’s consumer businesses including retail banking, wealth management, cards, and mortgages, in India.
As per the statement, digital is the most preferred channel for Citibank India’s consumer banking customer engagement, with about 75 per cent of financially active customers accessing their accounts through the bank’s online portal and mobile app, over 96 per cent transactions done via self-service.
Comments
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of TheHindu Businessline and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.