Edelweiss General Insurance launches AI Voice Bot for motor claim registrations

BL Mumbai Bureau Updated - February 03, 2022 at 01:37 PM.

The end-to-end AI Voice Bot is powered by Yellow.ai

Edelweiss General Insurance (EGI), has launched an AI Voice Bot to enable its customers intimate insurance motor claims in a convenient and seamless manner.

“This conversational AI Voice Bot, available in Hindi, English and Hinglish, will enable real time registration of claims, 24-7. It has been currently introduced for garage owners and will be offered to all customers as well in a month or two,” the general insurer said in a statement on Thursday.

The end-to-end AI Voice Bot is powered by Yellow.ai.

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The AI Voice Bot can also answer questions raised by the garage representatives.

Published on February 3, 2022 06:24
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