ICICI Lombard General Insurance has provided a dedicated hotline number, 1800 2666, to initiate claims and handle any queries to support its customers affected by the recent Hudhud cyclone in Andhra Pradesh.
In addition, special teams were formed to expedite claims, according to Sanjay Datta, Chief of Underwriting and Claims, ICICI Lombard, said in a release issued here.
The company was getting in touch with its customer base in Andhra Pradesh by sending out SMS informing them about the call centre number for intimating claims. It is also making calls to its customers to check on their safety and to resolve any urgent queries, he added.
It would deploy additional manpower including surveyors for quick assessment and claim intimation across all types of claims and the central team had also geared up to expedite claim processing and approvals.
It may be recalled that the three districts of Visakhapatnam, Vizianagaram and Srikakulam were badly hit by the cyclone last week