Insurers brace for rise in claims after Bengaluru floods

Reuters Updated - September 14, 2022 at 05:17 PM.

Insurance companies like ICICI Lombard and Bajaj Alliance gear up as property and motor claims rush in

BengaluruIndia's insurance providers are bracing for a massive rise in claims for damaged cars and property as floodwaters start receding in India's tech hub Bengaluru, with initial estimates showing losses running into millions of rupees.

Three days of heavy rainfall from September 5 saw homes and offices in Bengaluru's IT corridor flooded, sparking chaos and raising questions over poor urban planning. Luxury cars and homes were submerged and some millionaires had to evacuate their homes.

Now, as residents start evaluating their losses, many were gearing up for delays in assessments by insurance companies because of the number of claims being filed.

"My car was parked in the basement when the heavy rains struck. The insurance staff took four days to survey the car, towed it to a garage to check the damages before processing the insurance claim," said Prabha Dev, a 38-year-old homemaker.

"After the check, I was informed that the car is beyond repair," she said.

Handling requests

While insurance providers say a final estimate on claims filed will only be known in the next couple of weeks, several companies said they were already handling hundreds of requests from the affected areas and were expecting more.

"High value claims of premium segment vehicles such as BMW, Mercedes and Audis have been reported. Based on claims reported till September 13, losses for premium vehicles affected in the Bangalore floods is estimated to cross 100 million rupees ($1.26 million)," said Sanjay Datta atICICI Lombard General Insurance.

"We are expecting approximately 100 more flood loss claims to be intimated in the next few days."

Acko General Insurance Ltd said it had received over 200 claims for flooding incidents, of which around 20 per cent were for total losses of vehicles, while an executive with Reliance General Insurance said claims of about 50 million rupees had already been filed.

Bajaj Alliance said monsoon-led damage in Bengaluru had resulted in property claims rising by almost 100 per cent, with a double-digit increase in motor claims.

Published on September 14, 2022 11:47

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