Comments
State Bank of India (SBI) on Tuesday said all delivery channels (except ATMs and POS machines) will be affected as intermittent connectivity issues have delayed making its Core Banking System (CBS) available to its customers.
SBI has a multi-channel delivery model, which includes digital, mobile, ATM, internet, branches and business correspondent (BC) outlets.
CBS is an IT platform that networks all the operations of a bank, including branches, ATMs, POS, etc., enabling a customer to transact from any branch of the bank or seamlessly transact digitally.
“We regret the inconvenience caused and request you to bear with us. Normal service will resume soon,” SBI said.
As at March-end 2020, SBI had 44.89 crore customers. The bank had a network of 22,141 branches, 58,555 ATMs & ADWMs (Automated Deposit & Withdrawal Machines, CDMs & Recyclers) and 61,102 BC outlets.
Comments
Comments
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of TheHindu Businessline and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.