The Karnataka Government has launched ‘Sakala’ mobile application.
Sakala Services Act-2011 or ‘Sakala’ ensures that the citizens are entitled to get certain standard of services within a specified time.
Speaking after the launch, Karnataka Chief Minister Siddaramiah said that Karnataka is committed in introducing citizen-friendly administrative reforms.
‘Sakala’ service implemented by the State Government has covered 447 services and achieved 98 per cent success in the last one-and-half years.
Innovations made in the field of administration should be shared at a national platform and States and Union Territories should adopt, replicate and further innovate such initiatives, V. Narayanasamy, Union Minister of State for Personnel, Public Grievances & Pensions and PMO, said.