No ‘dabbawala’ service in rain-hit Mumbai today

Tunia Cherian Updated - January 10, 2018 at 09:58 PM.

Mumbai, 12/03/2016: 24yrs old Sanjay Awari carry around 25 dabbas to one of the corporate house in Lower Parel area daily. Around 5000 strong dabbawalas, who carry and deliver almost 2lac home made food in tiffin boxex are semi literate people of warkari sect from maval region in Rural Maharashtra. Dabbawalas still use the coding system introduced by their forefather around 126 years back in year 1890 has almost zero failure ratio, termed as unique managment lesson to many managment professionals.For further growth now dabbawals started delivering online products after their days work, which saw the major shift from using traditional bicycle to motorcycle.Photo: Prashant Nakwe.

The ‘dabbawalas’ of Mumbai today cancelled their delivery of over two lakh tiffins to office-goers in the city in view of the disruption of suburban rail services after heavy rains.

The tiffin delivery men use suburban trains to ensure the lunch boxes reach their destination on time.

“The over 5,000 ‘dabbawalas’, who deliver around two lakh ’dabbas’ (tiffins) a day won’t be able to do so today due to disruption of train services after heavy rains,” Subhash Talekar, spokesperson of the Mumbai Dabbawala Association said.

“We will resume our services tomorrow,” he said.

The three railway lines — Western, Central and Harbour — that link 70 stations, ensure that lunch boxes travel from the farthest northern suburbs to business areas on the southern tip of the city within a maximum of two hours, Talekar said.

The tiffin delivery men, most of who come from villages around Pune, had on August 9 taken a day off to join the Maratha reservation rally here and to express solidarity with the movement for demanding reservation for the Maratha community in jobs and education.

After incessant rains in Mumbai on August 29, dabbawalas had suspended their services the next day.

The dabbawallas pride themselves on the ‘deliver on time’ motto, irrespective of Mumbai’s heat or heavy rains.

Published on September 20, 2017 05:26