The reflex action of the police authorities in Bangalore to shut down ATMs without 24x7 security is unfortunate, to say the least. The authorities are not being realistic and have not taken into consideration the interests of customers. It is proper and logical for the authorities to insist on a working CCTV in all ATM booths. This should be always monitored from a central authority for the security of customers. Simply banning booths that don’t have security guards will only put pressure on bank counters and inconvenience customers.
A person who wants to rob an ATM customer will mark the person and attack in a lonely place. Keeping unsocial elements at bay and catching them is the job of the police. Insisting that banks appoint security guards will put a great financial strain on them, which will ultimately be passed on to the customers.
Spot on
With reference to “Take money matters to school” ( Business Line , November 25), it is absolutely right that basic financial matters can be taught without any hassles. In fact ICICI direct.com is doing its bit to promote basic financial education.
Our education system can take a leaf out of this to bring about changes for the benefit of young people. It is absolutely essential that when a person starts working, he or she should possess basic financial knowledge in order to be able to make wise decisions with regard to investments.
Bal Govind
Noida
Inspiring story
“Banking at bottom of pyramid” ( Business Line , November 24) is an inspiring story of financial inclusion. The work being done by Saath Savings and Credit Cooperative Society and its impact on the lives of lakhs of the downtrodden is commendable.
The Bharatiya Mahila Bank can take a leaf out of Saath’s book to bring cheer to millions of rural women belonging to the lowest strata of society.
C. G. Kuriakose
Kothamangalam, Kerala