Every company needs its own characteristic set of competencies as these have to be contextualised to the organisation. However, in these times of rapid change, there are a few that are critical. According toAchal Khanna, CEO, SHRM India, the three competencies that are common and will be needed for the future are:
Relationship ManagementDefinition: The ability to manage interactions to provide service and to support the organisation
Key behaviours: Leads the organisation through adversity with resilience and tenacity. Serves as a transformational leader for the organisation by leading change
Business AcumenDefinition: The ability to understand and apply information to contribute to the organisation’s strategic plan
Key behaviours: Demonstrates a capacity for understanding the business operations and functions within the organisation. Leverages technology to solve business problems.